Notifications

Fudo Enterprise can send email notifications concerning defined connections:

  • access request sent,
  • session awaiting approval,
  • session awaiting approval(push),
  • session start,
  • session join,
  • session leave,
  • session policy match,
  • session finish.

Notification service is configured when creating new or editing existing connection.

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Note

  • Notifications can be received by users with operator, admin or superadmin roles.
  • To receive notifications, login to Fudo Enterprise administration panel and select desired notifications in the Safe’s configuration within Granted users tab. You need to do this with each granted user that should receive the notification.

Email notifications service requires configuring SMTP server.

To configure SMTP server, proceed as follows.

  1. Select Settings > Notifications.
  2. Select Enabled option.
  3. Input Fudo host address, which is a Fudo hostname or IP address that will be included in URLs within the sent notifications.

Note

Fudo host address is an address to manage notifications from Fudo. Its variable is required for correct configuration of the Session awaiting approval notifications. The variable is responsible for creating a link that will be sent to the user via e-mail for accepting the session.

  1. Enter configuration parameters for the Primary SMTP server and optionally for the Secondary SMTP server.
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Parameter Description
Host SMTP server address, e.g. smtp.gmail.com.
Port SMTP service port number.
Bind address SMTP server IP address or interface address.
Sender email Email address from which the emails will be sent.
Recipient The recipient of the test message.
Requires authentication Select if the SMTP server requires authentication.
User User name for authentication on SMTP server.
Password User password for authentication on SMTP server.
Use secure connection (TLS) Select if the mail server uses TLS protocol. Additionally, select Use STARTTLS option to enable a secure connection.

Note

Click Test connection to make sure server parameters are correct.

  1. Click i to upload a CA certificate. Choose the value to show in SHA1 or MD5 format.
  2. Click Save.

The Undelivered messages sub-tab shows a list of the notifications that weren’t delivered to the receiver. This helps the users to diagnose the issue and fix it for the future events. The messages here can be deleted.

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