Declining pending requests

In order to enable sending user requests, it’s necessary to have the Require approval option checked in safe configuration.

Note

To receive email notifications about pending sessions, select Session awaiting approval notification in safe configuration.

Declining user request is possible also via the Fudo Officer 1.0 application. Session awaiting approval (push) notification should be enabled in order to see notifications about pending requests.


Fudo administration interface

  1. Select Management > Sessions.
  2. Click i in a specific row,

or select pending sessions and click Reject.

../../_images/5-1-sessions-decline.png
  1. Optionally, enter the reason for rejecting given request.

Note

Rejection reason is displayed on the session list after positioning cursor over the .

  1. Optionally, select Block user to disable user account.

Note

User blocking reason will be the same as the entered session rejection reason.

  1. Click Confirm.

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