Account activity in the User Portal (Access Gateway)

Fudo PAM allows configuring an option to be informed about existing connection.

The Resource in use feature works while establishing connection to the target server, to which another user is already connected via the same account. If the user continues establishing connection, the session is terminated.

Warning

This option is available for RDP connections only.

In order enable the Resource in use option for the server, proceed as follows:

  • Create a new RDP server by clicking + icon in the main menu next to the Servers tab, or selecting Management > Servers and then clicking + Add and selecting Static server. Configure the RDP server according to the instructions on the Creating an RDP server page,

    or

    Select the RDP server, for which you want to enable this option.

  • In the General section check the Inform about existing connection option.

../../_images/5-1-rdp-server-inform.png
  • Click Save.

  • Configuring an account with access to the RDP server, select one of the available options at the Inform about existing connection field:

    User server settings to inherit the settings of the server, which was added to the account in the Server section,

    No to disable functionality,

    Yes to enable functionality (independently from the server settings).

../../_images/5-1-account-rdp-inform.png

Information about existing connection will be presented to the user in the User Portal (Access Gateway). This is the default message:

../../_images/5-1-user-portal-warning.png ../../_images/5-1-user-portal-warning-2.png

You can customize that message by including variables (organization, phone, name, full_name, or email), enclosed in double %% symbols. E.g., %%email%%.

In order to do that:

  • Select Settings > Resources > User portal tab.
  • Provide a new message in the Resource in use message field.
  • Click Save.
../../_images/5-1-user-portal-resource-in-use.png

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