Granting access

To grant access based on a ServiceNow ticket, proceed as follows.

  1. Select Management > Users.
  2. Find and click user requesting access.

Note

Users with pending access requests are marked with icon.

  1. In the Safes field, find and click the object that the user requests to access.
../../_images/safe_ticket.png
  1. Deselect Blocked option and define access time period.
  2. Click Accept.
../../_images/service_now_access_time.png

Note

Safe access management options can be also accessed from within the safe edit form.

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