Connecting over RDP on Microsoft Windows 7 and 10

1. Log in to the User Portal and select ACCOUNTS.
2. Find desired account and server.

3. Select desired listener and click .

Note

• The list contains both internal and external listening addresses.
• In case there is the icon displayed next to the safe instead of the icon, you must fill in access request form.

4. Click CONNECT to launch client application appropriate for selected listener with connection parameters forwarded.

5. Save the connection definition file or launch a dedicated RDP protocol client.

Note

• Google Chrome will automatically save the file.
• Select the Always open this file type option to automatically start the client app.

6. Click Connect in the RDP client app window.

7. Click OK in the credentials prompt window without providing the password.

8. Click Yes to connect to the server despite the certificate alert.

Related topics:

• Connecting over RDP on Mac OS X
• Connecting over RDP on Ubuntu Linux