Gateways

Last update: 28.03.2025

The Gateway configuration involves pairing Fudo ShareAccess with an Fudo Enterprise instance.

Note

Pairing Fudo Enterprise with Fudo ShareAccess requires meeting specific prerequisites, which must be configured directly within Fudo Enterprise.

• A user with the superadmin role, and an email identical to that of the Organization owner, must exist in the Fudo Enterprise configuration.
• DNS configuration is required. Please go to Settings > Network configuration Fudo Enterprise configuration and set up the DNS server.
• NTP configuration is required. Please go to Settings > System Fudo Enterprise configuration and set up NTP server.

For detailed information, refer to the following Fudo Enterprise sections: NTP Configuration and DNS Configuration.

Note

To enable Fudo Enterprise communication with the Fudo ShareAccess platform, make sure the following outbound connections are allowed:

• api.shareaccess.com on port 443 – required for API communication over HTTPS.
• connect.shareaccess.com on port 65522 – required to establish a tunnel between Fudo ShareAccess and Fudo Enterprise.
• acme-v02.api.letsencrypt.org on port 443 - required for certificate issuance and renewal.

Verify that your firewall or proxy settings do not block these endpoints.

Pairing Fudo Enterprise with ShareAccess

1. Log in to the Fudo Enterprise instance Admin Panel.

2. Create user:

   • Select Management > Users and then click Add user.

   • Enter user name.

   • From the Role drop-down list select superadmin role.

   • In the User Data tab, in the User info field enter:

     • user’s full name,
     • user’s email address (provide the same email address as for your Fudo ShareAccess account),
     • user’s organizational unit,
     • user’s phone number.

   • Click Save.

   • Go back to the Settings tab, and in the Authentication section select desired authentication type from the Add authentication method drop-down list. This will be used to authenticate user against Fudo Enterprise User Access Gateway.

   • Click Save and close.

3. Copy the Pairing Key from the Fudo Enterprise:

   • Select Settings > ShareAccess.
   • Click Copy to Clipboard to copy the Fudo Enterprise pairing key.

   

Note

After your first login and selecting the Give Access workflow and the Fudo Security product used by your company, you will be automatically redirected to the Add Gateway window.

4. Add Gateway in Fudo ShareAccess:

   • Log in to the Fudo ShareAccess, expand the User Drop-down menu in the upper-right corner and select Manage organizations > Your Organization Name to access the organization settings.

   

   • In the left-hand menu, select Gateways.

   • Click Add Gateway.

   

   • Paste the Fudo Enterprise pairing key that was copied earlier in the manual.
   • Click Save Gateway.

   

   • Next, copy the Fudo Pairing Key displayed below.

   

5. Go back to Fudo Enterprise Admin Panel and paste the Fudo Pairing Key in the ShareAccess pairing key field.

6. Click Join to ShareAccess.

   

7. Wait until the Fudo Enterprise instance displays information about the organization name, owner, status, and a list of users from Fudo ShareAccess.

   

Note

This process may take up to a minute. If the information does not appear, please contact support at support@shareaccess.com.

8. Go back to Fudo ShareAccess and click Finish.

9. After successful pairing, the Fudo Unique Identifier will be displayed on the Gateways list.

   

Removing Gateway

To remove previously paired Fudo Enterprise instance:

1. Log in to the Fudo ShareAccess, expand the User Drop-down menu in the upper-right corner and select Manage organizations > Your Organization Name to access the organization settings.

   

2. In the left-hand menu, select Gateways.

3. In the gateway list, locate the entry you want to delete and click the . icon.

4. Click Confirm.

   

Note

If a gateway (an instance of Fudo Enterprise) is removed from Fudo ShareAccess while it is switched off, its deletion status remains pending until the instance is powered back on and communication is restored.

Related topics:

• Members