Trusted Timestamping

Problem

Symptoms and solution

Session are not timestamped

Symptoms:

  • System log entry: Timestamping service communication error.

Reason: Timestamping host is not reachable by Fudo.

Solution: Make sure that firewall settings allow traffic to the timestamping service server.

  • PWPW timestamping service IP address: 193.178.164.5

  • KIR timestamping service IP address: http://www.ts.kir.com.pl/HttpTspServer

Symptoms:

  • System log entry: Unable to timestamp session.

  • No session timestamp icon . on sessions list.

Reason: Timestamping service misconfiguration.

Solution: Make sure that timestamping service has been configured properly.