Session Playback¶
Problem |
Symptoms and solution |
|---|---|
Cannot playback exported video |
Cause: required video codecs are missing. |
Solution: install correct video codecs. |
|
Administrator user does not see sessions |
Symptoms: session list does not contain expected entries. |
Cause: insufficient access rights. |
|
Solution: grant access rights to specific user, server and connection objects. |
|
Cannot playback session in session player |
Symptoms: message: |
Cause: recording has been disabled in connection properties when given session transpired. |
|
Solution: enable session recording to be able to playback session material in future. |