Reports

The reporting service generates detailed statistics of user access sessions.

System Reports

System reports are generated periodically (daily, weekly, monthly, quarterly, annually) by the system and are available only to users who have both the report-read and system-report-read permissions assigned. These reports contain complete data from the system, including all session objects, regardless of the user’s capabilities or privileges. This access is typically intended only for users with the superadmin role. For more, see the Reports Tab Permissions section.

User Reports: Periodic and On-Demand

In addition to the predefined reports, periodic reports can also be generated based on user-defined filtering definitions. These reports can also be generated on demand and include data related to specific sessions.

Periodic reports can be generated by users with the report-create privilege. These reports will contain only data related to session objects to which the user has access based on assigned permissions and capabilities.

Note

The user has access only to the reports they have created. If they have both the report-read and system-report-read permissions, they also have access to system-generated periodic reports.

List of Predefined Reports

System Report

This report contains complete data from the system, including all session objects, regardless of the user’s capabilities or privileges.

Account access report

This report contains accounts and corresponding servers and safes which have been accessed in the given time period.

Safe access report

This report contains safes and the corresponding servers accessed in the given time period.

Server access report

This report contains servers accessed in the specified time period in combination with safes and accounts.

Session approvals by user

This report contains approved 4-Eyes sessions.

Session sharing invites by user

This report contains shared sessions.

Session summary

This report provides information on sessions recorded in the given time period.

Sessions by server report

This report provides a list of recorded sessions and the server details for the given time period.

User access report

This report contains users in combination with servers they have accessed in the specified time period along with safes, listeners and accounts that were used to access these servers.

User activity report

This report shows data about user and his actions in administration panel - creating, removing and changing data for objects.

User privilege report

This report contains users and objects that they are allowed to edit.

User report

This report contains users along with their role, status, creation date, recent login and the entity that has created the given user instance.

Subscribing to a Periodic Report

Note

Subscribing to a periodic report enables the system to send the report via email. Make sure the SMTP server is configured as described on the Notifications page.

To enable automatic generation of periodic reports for the currently logged-in user, follow the steps below.

Note

Periodic reports generated based on a user’s request include only sessions to which that user has the appropriate privileges and capabilities.

  1. From the left menu, select Management > Reports.

  2. Go to the Settings tab to view the recurring reports configuration.

  1. In the row of the selected report, define the generation frequency.

  1. Click Save.

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Unsubscribing from a Recurring Report

To unsubscribe from a recurring report, follow the steps below.

  1. From the left menu, select Management > Reports.

  2. Go to the Settings tab to view the recurring reports configuration.

  1. Uncheck the frequency checkboxes in the row of the selected report.

  1. Click Save.


Generating a Report on Demand

A report can be generated on demand for a specific subset of sessions, defined by filtering parameters.

  1. From the left menu, select Management > Sessions.

  2. Click Filter and define the filtering parameters (see chapter Filtering Sessions for details).

  3. Click Generate report.

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  1. Click the report ID number shown in the green message to view its contents.

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  1. You can also preview the report by selecting Management > Reports from the left menu.

  2. Click the name of the selected report to view its contents.

  3. Click the i icon next to the selected report to download it in the desired format (PDF, HTML, CSV, or JSON).

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Viewing and Saving Reports

  1. From the left menu, select Management > Reports.

  2. Click the name of the selected report to view its contents.

  3. In the report preview view, click Download.

  4. Select one of the available formats (PDF, HTML, CSV, or JSON) and click Download.


Deleting Reports

  1. From the left menu, select Management > Reports.

  2. Select the desired reports and click Delete.

  3. Confirm deletion of the selected reports.

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