Notifications

Fudo Enterprise can send email notifications concerning defined connections.

• access request sent – Sent when a user submits an access request for a session or resource.

• access request sent (push) – Sent to the Fudo Officer when an access request is submitted. It is part of the session approval process and is typically delivered via push to allow quick response.

• session finish – Sent when a session ends, either by the user or forcefully by the system.

• Session join/leave – Sent whenever someone joins or leaves a session, including users with access permissions or external viewers using a shared session link.

• session policy match – Sent when a session matches a specific monitoring or blocking policy.

• session start – Sent when a new session is initiated.

• session awaiting approval – Sent immediately after Fudo Enterprise displays the message informing the user that session approval is required. The notification is one-time only.

• session AI – Sent when the AI engine detects suspicious behavior during a session.

Notification service is configured when creating new or editing existing connection.

Note

• To view and/or edit the configuration in the Notifications tab, the user must have the following permissions: smtp-read and smtp-write.

• To manage notifications for users in the safe, the user must have the following permissions:

  • notification-filter-read

  • notification-filter-create

  • notification-filter-delete

• In order for a user to receive notifications, an administrator must log in to the Fudo Enterprise Admin Panel, edit the safe object, and assign notifications to that user in the Notifications tab. This action must be repeated for each user who should receive notifications. For detailed instructions, see the Creating Safes section.

• Email notifications service requires configuring SMTP server.

Configuring the SMTP Server

To configure SMTP server, proceed as follows.

1. Select Settings > Notifications.

2. Go to the Email tab and select SMTP enabled option in the General section.

3. Input Fudo Admin Panel address, which is a Fudo hostname or IP address that will be included in URLs within the sent

Note

Fudo Admin Panel address is an address to manage notifications from Fudo Enterprise. Its variable is required for correct configuration of the Session awaiting approval notifications. The variable is responsible for creating a link that will be sent to the user via e-mail for accepting the session.

4. Enter configuration parameters for the Primary SMTP server and optionally for the Secondary SMTP server.

Parameter	Description
Host	SMTP server address, e.g. smtp.gmail.com.
Port	SMTP service port number.
Bind address	SMTP server IP address or interface address.
Sender email	Email address from which the emails will be sent.
TLS enabled	Select if the mail server uses TLS protocol. Additionally, select Use STARTTLS option to enable a secure connection.
Requires authentication	Select this option if the SMTP server requires authentication, then choose the authentication method from the list.
User	User name for authentication on SMTP server.
Password	User password for authentication on SMTP server.
Recipient	The addressee of the test message.

Note

Click Test connection to make sure server parameters are correct.

5. In the CA Certificate section, upload the certificate of the certification authority.

6. Click Save.

The Undelivered messages sub-tab shows a list of the notifications that weren’t delivered to the receiver. This helps the users to diagnose the issue and fix it for the future events. The messages here can be deleted.

Related Topics:

• Accounts

• Safes