Managing Profiles

A Profile corresponds to the User object in the Fudo Enterprise. You can manage multiple Profiles from a single application.

Add New Profile

Note

The first Profile is created during the initial configuration of the application.

Note

• You can configure the device association only for the user currently logged into the Fudo Enterprise’s Admin Panel.
• Only user with the superadmin or admin role can use the Fudo Officer 2.0 mobile app.

To add new profile, follow below steps:

1. Set up Fudo Enterprise:

   1.1. Open Fudo Enterprise Admin Panel and go to Management > Users.

   1.2 Find and edit the user for whom you want to create a profile in the Fudo Officer 2.0.

   1.3. Go to the MORE tab and click the Add device button in the Fudo Officer field to generate the QR code.

Note

• To add mobile device Call Home feature has to be enabled. Please navigate to Settings > System, and enable it on the General tab, under the Maintenance and supervision section.
• You need to request access to the Call Home feature from your Fudo Enterprise distributor.

2. Open Fudo Officer 2.0 app, tap the Profile icon at the bottom of the screen, and click the + Add new profile button.

3. Scan the QR code displayed in the Admin Panel with your mobile device.
4. Set a Profile name and click the Create profile button.

Note

The profile name is editable.

5. Go back to the Fudo Enterprise Admin Panel and click Close in the QR code window. The Fudo Officer section now has the Platform field filled with the binding device name and the Push ID with the respective string.
6. Click the Save button to save changes in the user configuration.

Switch Profiles

You can easily switch profiles to manage requests from different assignments. To switch between available profiles, follow below steps:

1. Tap the Profile icon at the bottom of the screen.
2. Chose Switch profile to access the list of available profiles.
3. Tap the desired profile name from the list to select it.
4. You will be automatically redirected to the Requests view to manage requests addressed for this profile.

      

Edit Profile

You can edit the name and the profile picture of an active profile:

1. Choose the Profile icon at the bottom of the screen.
2. Tap Edit icon next to the Profile’s name.
3. Provide new Profile’s name.
4. Edit the avatar by taping the pencil icon next to it and uploading desired image from your mobile storage.
5. Click ‘Save’ to save the changes.

      

Note

You can also switch profiles in the application settings. Just click on the gear icon in the bottom right corner of the screen, and tap Profiles.

Note

To change PIN, please follow the Change PIN code section.

Delete Profile

To delete profile from the Fudo Officer 2.0, first you have to switch to this profile:

1. Tap the Profile icon at the bottom of the screen.
2. Chose Switch profile to access the list of available profiles.
3. Tap the desired profile name from the list to select it.
4. Once more tap the Profile icon at the bottom of the screen.
5. Tap Delete profile from app.
6. Tap ‘Delete profile’ to confirm.

      

Note

Ensure that you disconnect the device in the user configuration in the Fudo Enterprise Admin Panel.

Related topics:

• Managing Session Requests
• Fudo Officer Settings