Configuration

Note

  • To add mobile device, the Call Home feature must be enabled. Please navigate to Settings > System, and enable it on the General tab, under the Maintenance and supervision section.
  • You need to request access to the Call Home feature from your Fudo Enterprise distributor.

To configure Fudo Officer 2.0, please download the application from the respective app store for Android or iOS, and follow the instruction:

Warning

During the configuration process, ensure that you grant Fudo Officer 2.0 permission to access the camera and send notifications.

  1. Set up Fudo Enterprise:

    1.1. Open Fudo Enterprise Admin Panel and go to Management > Users.

    1.2 Find and edit the user for whom you want to create a profile in the Fudo Officer 2.0.

    1.3. Go to the MORE tab and click the Add device button in the Fudo Officer field to generate the QR code.

Note

  • Fudo Officer 2.0 binding can be configured only for the the user currently logged in to the Admin Panel.
  • Only user with the superadmin or admin role can use the Fudo Officer 2.0 mobile app.
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  1. Open Fudo Officer 2.0 app on your mobile device and tap Get started:

    2.1. Allow Fudo Officer 2.0 to access the camera, which is required for scanning QR codes.

    2.2. Set a 6-digit PIN that will be used to protect access to the application.

    2.2. Repeat the provided PIN to confirm it.

    2.3. Allow Fudo Officer 2.0 to send notifications.

    2.4. Scan the QR code displayed in the Admin Panel with your mobile device.

    2.5. Set a profile name and click the Create profile button.

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Note

The profile name is editable.

  1. Go back to the Fudo Enterprise Admin Panel and click Close in the QR code window. The Fudo Officer section now has the Platform field filled with the binding device name and the Push ID with the respective string.
  2. Click the Save button to save changes in the user configuration.
  1. Now, you can manage the users’ requests via the created profile.

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